Our goal at Nexa-Gadgets(www.Nexagadgets.com) is to ensure you’re completely satisfied with every purchase. If something isn’t right, we’re here to help make it right
Eligibility for Returns
Items can be returned within 30 days of delivery, provided they are in unused, original condition and packaging.
Certain items, including gift cards and personalized items, may not be eligible for return.
How to Initiate a Return
Contact Us – Start by contacting our Customer Service team at support@nexagadgets.com. Include your order number and reason for return.
Pack Your Item – Place your item(s) in original packaging with all accessories and documentation.
Send it Back – Once approved, ship the item back using the provided return label or preferred shipping method.
Refunds & Processing Time
Refunds are issued to the original payment method within 5-7 business days of receiving the returned item.
You’ll receive a confirmation email once your refund has been processed.
Exchanges
To exchange an item, contact us to start the exchange process. You may need to return the original item before receiving a replacement.
Non-Returnable Items
For safety and quality reasons, some items are non-returnable. This includes:
